Alternatively, if you are looking to join our team simply check out our recruitment FAQ's page here
I don’t have a driving licence, can I still race?
No you don't need a driver's licence to drive a go kart!...and we give newcomers all the guidance and training they need for an epic high-speed race before their very first session.
What is the minimum age?
Minimum age for a child kart is 8. Children also need to have an inside leg measurement of 25 inches.
Minimum age for an adult kart is 12 years old.
Are there any height restrictions?
To race in the cadet karts children must have a minimum inside leg measurement (measured from the crotch to the base of the heel, whilst wearing shoes) of 25 inches or more and whilst there is no definite maximum height due to differing body types and proportions we recommend that to fit comfortably into these cadet karts and be able to control them safely children must also be under 5'4''.
Drivers racing in the adult karts must have an inside leg measurement (measured from the crotch to the base of the heel, whilst wearing shoes) of 29 inches or more.
My child isn’t 8 yet but he has driven go-karts before, can they race?
No. All drivers need to be 8 years old or above.
My child is measuring less than the 25" leg requirement, can they race?
No. If their legs are under 25" they will not be able to reach the pedals.
Is there a maximum weight / height limit for the karts?
There isn't a specific limit on our karts, but particularly tall, short or heavier drivers may find driving uncomfortable or may not be able to fit in the karts. We recommend a maximum height of 6’4” and a maximum weight of 18 stone, although we have plenty of drivers above this limit that race with us every day. If in doubt, pop down to the track and we can provide a kart test.
I have a medical condition or disability, can I race?
Go karting is not recommended for drivers with heart problems, epilepsy or other conditions which may be affected by exertion. Any conditions that would prevent you from acquiring a driving licence would likely prevent you from being able to race. It is our policy to provide the opportunity to access karting to as many drivers as possible, however in order to meet our duty of care to both our staff and customers, it may be necessary for a dynamic risk assessment to be performed prior to some drivers being permitted to race. If in doubt, give one of our agents a call!
My child wants to race, do I have to race with them?
Children can race on their own if they want to. An accompanying adult is welcome to spectate or join the action.
Can adults and children race together?
Yes. We have special sessions for children and accompanying adults to race together. Adults cannot race on these sessions unless they have a child with them.
Do you have two seater karts?
No, all of our karts have single seats.
I’m bringing other people’s kids, what do I need to know?
All drivers under the age of 16 years old, must be signed in by an accompanying adult (over 18 years old). If you are bringing a group of drivers under the age of 16, you will need to provide details when signing in of the drivers date of birth, address and emergency contact details.
Do parents need to sign their children in on the day or sign a waiver in advance?
No. The waiver is signed on the day at the track. Any responsible adult can sign the waiver for racers under 16 years old. If you want to see what this waiver includes, click here.
What clothes should I wear to race?
Comfortable clothing is a must. We provide everything you need to get behind the wheel, including a protective jumpsuit. You’ll also need a balaclava – you can purchase a disposable one from us for just 50p or a reusable cotton one for £3.50 upon arrival. If you’re a seasoned karter, you’re welcome to bring your own race-wear and balaclava, subject to approval by our marshals.
All hair must be tied up and tucked into the race suit or helmet. Scarves and sashes must be removed.
Jewellery should also be removed.
Know Your Helmet Size
Due to safety and hygiene you must know your helmet size when you arrive at track. Unfortunately, we are unable to try on multiple helmets to find your fit. Find your fit here
What footwear should I wear?
Trainers are ideal shoes for karting.
Shoes must cover the whole foot, no open toes / sandals / crocs. No heels or wedges.
Can I wear my own helmet?
Yes, as long as they are full face helmets and meets ISO standards. All helmets must have a clear visor.
All road-safe helmets should meet this standard however our trackside team will give it a double check.
Can I wear my own racewear?
If you have ISO standard racewear then you are welcome to wear it, but the track staff may check it on the day to confirm it meets requirements.
Motorcycle leathers / race suits do not meet the same standard as karting race suits so they cannot be worn.
Can I wear my own GoPro / helmet cam?
If you are using your own helmet, you can use your own Go-Pro / helmet cam as long as they are securely mounted.
When using our helmets, you cannot attach anything to them. However, we do have a headcam service where you can rent cameras for your visit. We do not allow chest-mounts or cameras mounted directly to our karts.
Can I wear fancy dress / novelty items / sashes over my race suit?
When on track, the race suit must cover all clothing however you are welcome to wear fancy dress when off-track and under your race suit.
Do I need to book?
We always recommend booking as there is a limited number of spaces on each race. And our races do not run regularly so there could be a long wait until the next one.
Why do I need to book?
A lot of our prices, especially our Offers, are only available of pre-booked sessions as stated in their individual terms and conditions.
How do I book?
Most of our events and offers for small groups can be booked online, however exclusive events, groups of 10+ and discount codes will need to be booked via our events team on 01252 732300.
What payment methods are available?
All major debit and credit cards, except American Express (AMEX) unless the payment is over £400 and taken over the phone through our booking office
At tracks we also take Apple Pay and Samsung pay through our portable payment terminals (PDQ machines)
How can I pay for my karting?
We accept all major debit and credit cards, except American Express (AMEX) unless the payment is over £400 and taken over the phone through our booking office. For verification of any bookings made online we will need the booker to present the same card they used to pay when they arrive at track.
How can I pay when I get to the track?
We accept all major debit and credit cards and can accept payments using chip & pin up to a value of £30. All of our tracks have gone cashless at our London Docklands and Leicester venues.
What tracks are cashless?
Our London Docklands and Leicester venues are now totally cashless venues. If your booking is for either of these locations you will need to ensure that you either have access to a debit or credit card or you have already pre-booked and paid for any food, drink or experience add-ons before your arrival.
Why have we gone cashless?
To save time. Going cashless will mean that we can get you into the venue, registered, into your race gear, briefed and out on to track much faster. It also means that our staff won’t have to spend their time working the tills and cashing up at the end of their shifts leaving them brighter and bushier tailed to make sure you have a great time with us!
Can I pay a deposit?
At certain times our tracks are flat out, mainly down to the fact that karting is completely epic! This does mean that we will be turning less lucky customers away from racing with us as you’re taking the space on the grid! As a result, payments are non-transferable or refundable. That said, we are a lovely bunch, so if you give us as much notice as you can we will try to resell your space and will always try to move you to another date. Anyone who has booked online or booked within 7 days of the start line will need to bring the payment card used for verification. If you’ve booked with our Va Va…Vouchers you will also need to bring these with you on the day for payment as they are as good as cash so keep a tight hold of them!
Can I get a refund if I can’t race?
No. Once a booking is paid for we do not give refunds (much like booking theatre tickets or an airline flight).
Do you have a membership scheme?
Yes! We have a fantastic annual Membership called The #GRID and it is only £19.95 a year! So whether it is cheaper karting you are looking for (includes a free birthday session) or the promise of more challenging opponents and a much wider range of exclusive #GRID Member only events, Offers and competitions over email and access to our annual KartChamps, we have you covered!
How can I get my members discount?
At the moment, to book and get your members discount you need to call and book over the phone or use our Live Chat facility.
Do you offer a discount for students?
Yes, at most of our locations students with a valid ID can get a reduced price. This cannot be booked on the website and would need to be booked over the phone.
Do you offer a discount for forces or service members?
Yes, at most of our location's members of the armed forces, police, ambulance services with a valid ID can get a reduced price. This cannot be booked on the website and would need to be booked over the phone.
Do you offer a discount for carers or people with disabilities?
While we do not currently offer discounts for people with disabilities. Carers may be able to get a reduced rate for their karting when racing on a weekday. This cannot be booked on the website and would need to be booked over the phone. If in doubt, give one of our agents a call!
I want to book online but I have a voucher?
To book using a voucher you will need to contact one of the team on 01252 732300 or use our web chat system via our online booking button.
Do I need to bring my voucher with me?
Yes. All vouchers need to be presented on arrival and presented to the staff down at the track. If you cannot present the voucher when you arrive, you will have to pay for the session in full.
I’ve lost my voucher, what can I do?
All our vouchers are paper vouchers that need to be presented on the day. If they have been lost, then unfortunately we cannot accept them and cannot issue replacements.
What do I need to bring on the day?
You need to bring any vouchers that are being redeemed as part of your booking on the day!
If you paid by card online or used your card over the phone in the last 7 days; you need to bring the same card with you to verify your booking.
What time do I need to be at the track?
You need to arrive at least 30 minutes before the race begins.
What happens if I’m late?
While we will always try our best to accommodate you, we cannot delay a race for customers running late. If you are late, you might lose some track time or might not be able to race at all.
How long is the whole experience?
Most racing events, unless stated otherwise should last no more than 2 hours.
Do you sell food?
Yes, all of our locations have on site catering for hot and cold food with a small cafe area (with fully licenced bar). Check out our food and beverage listings on our Fuel Food page).
Do you serve alcohol?
Our Fuel Bars have a full range of both soft and alcoholic drinks. Alcoholic drinks are only allowed to be consumed after you have finished karting and if you are lucky to look under 25 you may be asked to provide proof of age. You are not allowed to bring your own alcohol onto the premises.
Do you have on site catering?
Yes, all of our locations have a small cafe area (and a fully licenced bar).
Do you have vegetarian / vegan / gluten-free / halal foods at your cafes?
While we can accommodate some dietary restrictions, we would always recommended giving a member of the team a call to check availability and in case the items need to be special ordered.
Can I bring my own food?
Unfortunately we cannot allow outside food at our tracks. Exceptions can be made for individuals with restricted diets / allergies / etc. We do however, allow birthday cakes to be brought for races celebrating their birthday with us.
Do you have parking?
All of our locations (except Manchester Victoria) have free on site parking. For our Manchester Victoria location we recommend using the Dutton Street Car park.
Is it free to watch/observe?
Yes! Only one spectator can accompany a driver due to Covid-19 social distancing rules.
Can I wear glasses with my helmet?
Yes. When wearing glasses with our helmets you will need to remove your glasses first, then put the helmet on. You then lift the visor and slide the glasses into place. Sunglasses, reactive lenses and tinted lenses are not recommended as the tracks are indoors and may affect your visibility.
Are you open on Bank Holidays?
Yes! We are open Bank Holidays and public holidays (with the exception of Christmas day)
And what is the unlimited session?
Check out all the details on these amazing karting packed events here
Can I bring my own Kart?
No. Only our own karts can be used on the track.
How long is a go kart track?
Tracks range in length from 400m to 1000m each with its own unique combination of twists, turns and epic straights. Check out our go karting tracks to find your next challenge.
How fast do go karts go?
Most adult go karts can go as fast as 40mph, while junior karts have a top speed of 25mph.
Do go karts have gears?
No, most go karts (including ours!) don’t have gears because they don't have a differential. To enable super-sharp cornering, they’re built so the rear tyres can slide when you steer into a corner instead. This means that you only need to worry about two pedals and a steering wheel when competing for the podium!
If you’re still not sure karting is for you? Why not have a quick read through some of our Go Karting Track Tips Guides – written by our karting mad staff on topics that cover understanding the racing line to top ten tips to win your next race as well as track specific guides (e.g. Go Karting Tips – Crawley) to help you not only visualise going round the track yourself but that also feature handy hints and manoeuvre by manoeuvre explanations – what more could you ask for!
Find out what fast and fantastic deals we have running in our Offers area that provide seasonal and promotional savings.
Think you're a Karting wizard or have a future F1 star in the family, check out our #GRID Membership – Our Membership service which gives those serious about karting additional money off our traditional race formats as well as access to many more member only racing options. Once a year we also run our UK-wide Membership Championship Event – KartChamps!
We have tried to cover everything with these Frequently Asked Questions but if we have missed something or you need a little more information on anything written above, or anywhere on our website, please call a member of our team on 01252 732300* or fill out a Contact Us form here and someone will get back to you as soon as they can.
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