WHAT WE MAY COLLECT
When using the TeamSport website, we will collect information about you, which includes the information you enter, when you make a booking as well as information on how you use our site. Some technical information is collected using cookies. You may be asked to submit personal information about yourself, for example:
- Name and company name;
- Contact information (including email address);
- Demographic information (such as post code and address);
- Other information relevant to customer surveys and/or offers.
When you supply any personal information to www.team-sport.co.uk, we have a legal obligation towards you in the way we use that data. We must collect the information fairly, that is, we must explain to you how we will use it and tell you if we want or pass the information on to anyone else. When using your personal information TeamSport will act in accordance with all current legislation in place.
WHAT WE DO WITH THE INFORMATION WE GATHER
In order to present offers and services that we believe are of particular interest to you, TeamSport may use your personal data for marketing and communication purposes. You may at any time opt out of receiving these marketing communications. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping;
- To improve our products and services;
- To periodically send promotional emails about new products, special offers or other information which we think you may find interesting;
- For general marketing and communication purposes;
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by post, phone, fax or email;
- We may use the information to customise the website according to your interests.
DO WE PASS ON YOUR PERSONAL DETAILS TO THIRD PARTIES?
We may also share certain information such as your location, browser, and cookie data and other data relating to your use of our website with our business partners to deliver advertisements (“ads”) that may be of interest to you.
Please note that TeamSport may ask an advertiser to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, TeamSport or our Partners determines the target audience and serves the advertising to that audience and only provides anonymous data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.
To enhance your user experience or help us improve and measure our effectiveness, TeamSport may embed code from third parties on the website. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, and others. These third parties may collect information about you including IP address, cookies in ways TeamSport does not control.
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the website.
ACCESS TO YOUR PERSONAL INFORMATION
You have a right to request a copy of the personal information that TeamSport holds about you and have any inaccuracies corrected. We reserve the right to make a nominal charge for such for information requests. Any such requests should be made by completing this form.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
WHAT ARE COOKIES?
A cookie, either temporary or persistent, is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. For further information on cookies please visit www.aboutcookies.org.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. TeamSport use the information to enhance our website, adjust our offers and increase our customer service.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
TeamSport use the Payment Service Provider Sage Pay to process all debit and credit card transactions. Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits, and all transaction information passed between TeamSport and Sage Pay’s systems is encrypted using 128-bit SSL certificates. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
If you adapt the settings in your web browser to accept cookies, you consent to TeamSport using cookies when you visit the TeamSport website. By clicking on the submit or send button at the bottom of a submission form you consent to TeamSport processing your personal data in the manner outlined above. We will not sell or lease your personal information to third parties unless we have your permission or are required by law.
Any personal information we request from you will be safeguarded under the Data Protection Act 1998.