Terms And Conditions

Terms & Conditions

Arrival Information

Please arrive 40 minutes before your event’s scheduled start time so we can sign you in and provide your race wear. For our Mini Racer Experience, please arrive 30 minutes before your session. Drivers under sixteen must be signed in by an adult over eighteen.

Driver Requirements and Equipment

All drivers for cadet karts must be at least eight years old with a minimum inside leg measurement of 25 inches, measured from the crotch to the base of the heel. Adult kart drivers must be at least thirteen years old with a minimum inside leg measurement of 29 inches.

The Mini Racer Experience is open to children aged 4 to 7. The minimum height requirement is 1 meter, and the maximum height allowed is 1.4 meters. A parent or guardian must remain at the venue for the duration of the Mini Racer Experience.

We recommend soft shoes such as trainers, and shoes must cover the whole foot - open toes, sandals, crocs, heels, or wedges are not allowed.

Race suits, helmets, and gloves are provided in various sizes. Wearing a balaclava is now mandatory; you can purchase a disposable one from us for £1 or a reusable cotton one for £3.99 upon arrival. If you are a seasoned karter, you are welcome to bring your own race-wear and balaclava, subject to approval by our marshals. If you bring your own helmet, it must be a full-face model with a clear visor and meet ISO safety standards. Due to safety and hygiene, you must know your helmet size when you arrive at the track, as we are unable to try on multiple helmets to find your fit. You can find guidance on helmet sizing on our website.

Payment

All payments are non-refundable, and bookings cannot be changed or transferred to a new date or time. If you book more than 24 hours in advance, full payment for your event is required. For bookings within 24 hours, a £10 deposit per driver is needed, with the balance due on arrival.

Please be aware we do not accept cash at any of our venues and only accept card payments.

All bookings with TeamSport provide customers the benefit of £20M Public Liability Insurance & Personal Accident Insurance.  In the unlikely event you are injured whilst racing with TeamSport, the Personal Accident Insurance provides set financial benefits for certain types of injury, regardless of fault.  To see full details of the cover click here.  To fund this insurance cover, an optional surcharge of £1 per driver is included in every booking.  VAT is not applicable to this payment.  Should you need a VAT receipt for your booking, please ask a member of the sales team.

Any funds credited to customer accounts are valid for 12 months from the date of deposit and are not refundable.

Cancellation Policy

As the karts on your session are reserved for you on the grid, please be aware all bookings are non-refundable and non-transferable.

Behaviour

The tracks all have the right to terminate, without notice your activity if your behaviour or that of any member in the booking is deemed as unsafe, violent, likely to cause damage, distress or annoyance to other clients, employees, property or anyone else. In this instance we will not be liable for any refunds, compensation or expenses. Being under the influence of drink or drugs is strictly forbidden for the indoor karting events and staff have the right to remove you from the event if they have any suspicion that you are under such influence. In this situation we will not be liable for any refunds, compensation or expenses.

Health and Safety

Go-karting is not recommended for people with heart problems, epilepsy, or other conditions affected by exertion, including pregnancy.  Particularly tall, short or heavier drivers may have may have difficulty fitting into the karts; the maximum height is 6’4” and the maximum weight is 18 stone.

Under no circumstances are alcohol, drugs or other intoxicating substances allowed on the premises. You will not be allowed to take part in an event if you have, or appear to have, consumed such substances.

General

All enquiries and correspondence for your booking should be directed to our head office address in Farnham. TeamSport Head Office, Endeavour Place, Coxbridge Business Park, Alton Road, Farnham, Surrey, GU10 5EH.

Call: 01252 732300

TeamSport Indoor Karting may cancel the event without your consent if any payments are not received by the respective due dates and we reserve the right to amend any of the events without your prior consent.